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As a retail DC operations manager, how do you envision fulfillment evolving? With unified commerce blurring the lines between in-store and online shopping, distribution centers (DCs) must keep pace with real-time inventory demands and enable faster, seamless customer experiences.
Imagine finding the perfect pair of shoes online and checking the retailer’s app for availability. It shows they’re in stock at a nearby store, so you head over there, confident that your trip won’t be in vain.
Today’s retailers confront rising customer expectations, escalating operational costs, and persistent supply chain disruptions. To stay competitive, businesses must embrace technology to streamline operations and improve efficiency.
Free trade and protectionist trade policies are fluctuating significantly, causing unprecedented disruption to interconnected and interdependent supply chains in the US.
Consumers have many choices today. To keep your advantage, you need loyal, happy customers. Increasing customer retention by just 5% can increase profits by 25-95%. These existing customers become brand advocates, spend more, and are 50% more likely to try new products1.